A: Provide 24-hour service for global customers.
We know that when purchasing PCBA, it is also very important to evaluate the after-sales service capability of suppliers. We offer the complete after-sales service. No matter what time do you have the quality problem, we will help you to resolve it. To expand the business and provide better services to North American customers, we have factory in US and Vietnam
With the deepening of batch manufacturing, there will be adverse phenomena, at this time PCBA manufacturer’s rapid response and timely cooperation to solve the ability is particularly important.
Many PCBA processing customers will be concerned about after-sales service issues, such as product quality, reliability, maintenance, etc., IBE Electronics for PCBA after-sales service is mainly in two areas: one is the incoming processing, in the case of customers to provide test solutions can reach 100% pass rate, failed products will all be repaired until qualified, incoming processing because only processing services, for After-sales protection is mainly in the PCBA testing; second is the PCBA package, package orders from PCB board, component procurement until SMT chip processing, DIP plug-in processing, post-soldering, testing, assembly, etc. are completed by the PCBA foundry, for such orders IBE Electronics is generally package after-sales for one year, after a year of after-sales will charge a certain Labor costs and device costs, if there is a longer period of after-sales demand is also possible to increase the time, or even package after-sales three to five years are possible.
In order to better protect the after-sales service, customers and PCBA factory can also sign a quality assurance agreement between the two sides, so that we can promote the actual details of the two sides have a clearer definition, to avoid many unnecessary disputes. In addition, the key to solving the core content of the essence of after-sales concerns is to find a more professional PCBA processing manufacturer, which is because the higher level of process can guarantee the reliability of the PCBA board, and thus enhance the use of the term. More rare and valuable is that a professional electronics manufacturer can help improve the production of DFM manufacturability, optimize the design of the PCB board, and gradually reduce costs.
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